Author: Daniel Farb
Edition:
Publisher: University Of Health Care
Binding: Paperback
ISBN: 1594910340
Customer Care in Healthcare Program Library Edition: For All Members of a Healthcare Organization, Including Office Staff, Executives, Receptionists, ... Total Quality Management in Customer Service
The Customer Care in Healthcare Program combines 4 Customer Care in Healthcare courses into one package. Medical books Customer Care in Healthcare Program Library Edition. Courses included are Reorganizing for Customer and Patient Care, Customer and Patient Care, Provider Patient Relationships, and Handling Difficult People. The courses are interactive and focus on teaching a technique or idea followed by reinforcement and application via questions and answers. This is an excellent tool to increase an organization's commitment to customer care and teach everyone the human side of healthcare. The principles behind the concepts are relevant to almost every business, not just healthcare Medical books Customer Care in Healthcare Program Library Edition: for All Members of a Healthcare Organization, Including Office Staff, Executives, Receptionists, ...Total Quality Management in Customer Service.
Courses included are Reorganizing for Customer and Patient Care, Customer and Patient Care, Provider Patient Relationships, and Handling Difficult People. The courses are interactive and focus on teaching a technique or idea followed by reinforcement and application via questions and answers. This is an excellent tool to increase an organization's commitment to customer care and teach everyone the human side of healthcare. The principles behind the concepts are relevant to almost every business, not just healthcare.The manual accompanying the CD provides a summary of the major points of the CD in a handy format. 657 pages on CD. 101 pages in the manual. You must have Internet Explorer 4.0 or higher running on your computer. Supported operating systems are Windows 95, 98, 98 SE, ME, 2000, or XP. The CD is licensed to play once on any Windows computer; the borrower may purchase the program after that. One library reference activation is included in the price.
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"This is the eBook version of the printed book.This is the perfect "field manual" for every supply chain or operations management practitioner and student. The field's only single-volume reference, it's uniquely convenient and uniquely affordable. With nearly 1500 well-organized definitions, it can help students quickly map all areas of operations and supply chain management, and prepare for case discussions, exams, and job interviews. For instructors, it serves as an invaluable desk reference and teaching aid that goes far beyond typical dictionaries. For working managers, it offers a shared
"This is the eBook version of the printed book.This is the perfect "field manual" for every supply chain or operations management practitioner and student. The field's only single-volume reference, it's uniquely convenient and uniquely affordable. With nearly 1500 well-organized definitions, it can help students quickly map all areas of operations and supply chain management, and prepare for case discussions, exams, and job interviews. For instructors, it serves as an invaluable desk reference and teaching aid that goes far beyond typical dictionaries. For working managers, it offers a shared
Medical Book Customer Care in Healthcare Program Library Edition
Courses included are Reorganizing for Customer and Patient Care, Customer and Patient Care, Provider Patient Relationships, and Handling Difficult People. The courses are interactive and focus on teaching a technique or idea followed by reinforcement and application via questions and answers. This is an excellent tool to increase an organization's commitment to customer care and teach everyone the human side of healthcare. The principles behind the concepts are relevant to almost every business, not just healthcare.The manual accompanying the CD provides a summary of the major points of the CD in a handy format. 657 pages on CD. 101 pages in the manual. You must have Internet Explorer 4.0 or higher running on your computer. Supported operating systems are Windows 95, 98, 98 SE, ME, 2000, or XP. The CD is licensed to play once on any Windows computer; the borrower may purchase the program after that. One library reference activation is included in the price.
